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Antecedents of customer satisfaction in fine dining restaurants: mediating role of eWOM between satisfaction and brand image.

Wise Lozano, Jorge Alberto, Kumar, Alisha, Navneet, Gera, Garg, Anjali
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Abstract

The goal of this research is to identify and investigate determinants that influence consumer satisfaction in fine dining restaurants. Further, it also strives to determine the role of electronic word...

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INDER SCIENCI on line

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Keywords: Electronic word of mouthE-WOMFine dining restaurantBrand imageCustomer satisfactionFood quality

DOI

10.1504/IJBIR.2023.10060478

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https://repositorio.cetys.mx/handle/60000/1722

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Atribución-NoComercial-CompartirIgual 2.5 México
Except where otherwised noted, this item's license is described as Atribución-NoComercial-CompartirIgual 2.5 México
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